Symfoni ESM joins Fujitsu

Fujitsu accelerates its digital business and strengthens its leadership position in ServiceNow

Our NEW application suite based on ServiceNow

New Customer Portal

Here you will find all the information you need in ONE place. You can submit tickets, follow the progress, get graphical overviews on the status of your tickets, get the latest news from Symfoni ESM and read our latest blog posts.

Support Services

At Symfoni we take great privilege in offering our customers the best possible service and support. We deliver support to customers across Northern Europe and are proud to be a ServiceNow “Authorized Support Provider”

Training for everyone

We offer training for various organizational roles within your business, both in ServiceNow and ITIL. We are well known for our standarized tool trainings as well as our tailormaid trainings adapted to meet your level and needs. Symfoni is a ServiceNow "Authorized Training Partner".


Our NEW application suite based on ServiceNow

Fujitsu’s ServiceNow practice is the largest and most experienced ServiceNow partner in EMEIA.

Symfoni ESM’s only business focus is ServiceNow and taking care of the whole customer journey

Business Consulting

Strategy, Business Change, Business Process Optimalisation

Implementation & integration

Trained and certified sales, trained and certified
consultants, 500+ implementations

Design & development

Custom application development, Symfoni Value Improving Practice

Global delivery center

Application Management, Managed Services, Support, Off-site implementation

Certified training

Certified ServiceNow trainers, ITIL accredited trainers

Authorized support

Trained and certified ServiceNow support


Symfoni WE©

Our ServiceNow based application suite built to rationalize all processes and procedure by automation

Read more about Symfoni WE


TRIOLI™ for ServiceNow – our Service Desk application is based on ServiceNow technology

Read more about TRIOLI

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ExperienceNow Helsinki: Driving case volume down and customer loyalty up

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Join us at ExperienceNow in Helsinki on December 8th to learn how your organization can implement service-oriented management.


Join us at ExperienceNow in Oslo on December 6th

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There’s no place for slow-moving, legacy IT in the enterprise of the future. Join us at ExperienceNow to discover how IT can meet the needs of businesses that must move

ServiceNow training

We are now authorized to provide ServiceNow Performance Analytics trainings

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We are delighted to inform you that we have been able to further increase our Symfoni ServiceNow education portfolio. Today we have received news from ServiceNow that we are now

Important info to our Norwegian, Swedish and Danish Support customers GO TO SUPPORT

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