We are searching for an Executive Consultant to our Enterprise Service Management department

Symfoni is constantly growing and we have recently hired more than 15 new colleagues in the Nordic countries. Now we are looking for an Executive Consultant to our offices in Oslo and Stockholm.

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Job description:

The person working as an Executive Consultant should hold consultative approach towards the customer to be able to perform solution and roadmap based customer interaction. The target is to ensure and increase upsell potentials and customer satisfaction. Overlooking all client activities as a big picture and acting as the central point of contact between the client key players and Symfoni client team.

To be successful the following qualifications are important:

  • Personal experience of IT management in a corporate environment
  • Personal experience of setting up and running multiple projects
  • Experience of assessing the client environments and formulating concepts and solutions
  • Understanding of corporate business environment (also beside IT)
  • Understanding the headaches and targets of the client key players
  • Capability to talk in needed contexts and vocabularies also to e.g. shared service developers and decision makers
  • Capability to manage a client team at Symfoni, including sales and PSO members
  • Fluent in Norwegian and English

The following experience is beneficial:

  • Leading transformation programs (e.g. ERP, IT/Service Desk outsourcing or company merger/demerger situations)
  • Theoretical qualifications on ITIL, Cobit, PRINCE2, ISO20000 etc.
  • Corporate shared services management (e.g. HR, Marketing, finance)
  • Experience in business accountable role

We offer:

  • Strong academic environment in a company with solid growth in Norway
  • High focus on certifications and personal development
  • Good working environment with friendly colleagues
  • Varied work and challenging tasks
  • Fine premises in central Oslo and Stockholm

Send your application today!

 

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ABOUT SYMFONI ESM a Fujitsu company

Symfoni ESM’s only business focus is ServiceNow and we are taking care of the whole customer journey from business consulting, implementation, training and support. Our customer base contains some of the largest company brands within multiple industries in EMEIA.

OUR OFFICES

We have more than 200 ServiceNow experts in EMEIA today, but aim to grow to 600 people over the next years. Our offices are located in United Kingdom, Belgium, The Netherlands, Finland, Sweden, Denmark, Norway and India.

Working in Symfoni ESM and Fujitsu’s ServiceNow practice
Fujitsu has a people oriented culture:

Talent Management
Our Talent Management strategy focuses on developing key players who have been identified as having leadership potential

Career plan
All employees have their own career plan, developed together with their manager and HR

Mentoring
You will have an experienced consultant as your mentor, working closely with you from the first day.

Training & Certification
We offer ServiceNow training and certifications to all employees through our ServiceNow academy.

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