Join us at ExperienceNow in Helsinki on December 8th to learn how your organization can implement service-oriented management.
Attendees will discover ways to:
- Visualize the real-time operational state of your install base to pinpoint underlying problems
- Solve problems permanently through integrated field service, knowledge sharing, product improvements and process changes
- Connect and collaborate with experts in other teams
- Automate services and publish as catalog items for self-serve
- Drive continuous improvement in service commitments
1. Why you should use a Service Management model over a CRM approach
2. How to apply Service Management to achieve the ultimate customer service
3. Connect and collaborate with experts in other teams
During the event you will also see a live demo and listen to subject matter experts that will share what other customers have done within Customer Service Managment.
Date: Thursday December 8th
Time: 11:30am starting with Christmas Lunch
Location: Hilton Helsinki Kalastajatorppa, Kalastajatorpantie 1, Helsinki
Please note, the presentation language is Finnish and English.
We hope to see you there.Register for ExperienceNow Oslo here