Join us at ExperienceNow in Helsinki on December 8th to learn how your organization can implement service-oriented management.

Attendees will discover ways to:

  • Visualize the real-time operational state of your install base to pinpoint underlying problems
  • Solve problems permanently through integrated field service, knowledge sharing, product improvements and process changes
  • Connect and collaborate with experts in other teams
  • Automate services and publish as catalog items for self-serve
  • Drive continuous improvement in service commitments

Seminar Agenda:
1. Why you should use a Service Management model over a CRM approach
2. How to apply Service Management to achieve the ultimate customer service
3. Connect and collaborate with experts in other teams

During the event you will also see a live demo and listen to subject matter experts that will share what other customers have done within Customer Service Managment.

Date: Thursday December 8th
Time: 11:30am starting with Christmas Lunch
Location: Hilton Helsinki Kalastajatorppa, Kalastajatorpantie 1, Helsinki

Please note, the presentation language is Finnish and English.

We hope to see you there.

Register for ExperienceNow Oslo here

 

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