ServiceNow Discovery is a phase one piece of the ServiceNow ServiceWatch Suite laying the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB. A combination of course content and lab work will help attendees learn to:

  • Understand the big picture of the ServiceNow Discovery solution
  • Install and configure multiple MID Servers
  • Work with Credentials
  • Configure Discovery to find
    • Linux and Windows Servers
    • Network Devices
    • Applications
  • Prevent Duplicate CIs with CI Identifiers
  • Create new CI Classes
  • Extend Discovery with custom
    • Probes and Sensors
    • Discovery Patterns
  • Learn common troubleshooting techniques

Who should attend

This course is designed for ServiceNow administrators and consultants who need to implement and administer ServiceNow Discovery.


  • Certified System Administrator preferred
  • Completion of Codecademy’s JavaScript course is recommended
  • Scripting in ServiceNow is highly recommended


Schedule will be posted soon

Want To Keep Updated on Our Training Offer? SIGN UP HERE