This class begins with client side scripting and transitions to server side scripting. The class features lecture and discussion as well extensive hands-on practice and reinforcement delivered in a wide variety of lab activities.

The course content and lab work help students learn to:

  • Determine when it is appropriate to script
  • Configure a ServiceNow instance for Scripting
  • Write, test, and debug client side scripts
  • Client Scripts
  • UI Policies, Scripts and Actions
  • Write, test, and debug server side scripts
  • Business Rules
  • Script Actions
  • Workflow Scripts
  • Scheduled Jobs
  • Develop Scripting best practices
  • Write, test, and debug Script Includes
  • On-Demand Functions
  • Server side
  • Client/Server
  • Manage Events

Who should attend

Experienced ServiceNow System Administrators wishing to extend the functionality of their instance. We recommend that you have a minimum of 3-6 months of experience with the ServiceNow platform. To attend this course you are required to be a ServiceNow administrator. System Administration certification is preferred.

Recommended Background

To get the best from the Service Now Scripting training, we recommend the students to be familiar with the following concepts:


  • Ability to write, test, and debug JavaScript.
  • Familiarity with database tables and columns
  • ServiceNow System Administrations course


14.  Aug 2017
Fujitsu Copenhagen

21. Aug 2017
Symfoni Mechelen

30. Aug 2017
Symfoni Oslo

09. Oct 2017
Symfoni Maarssen

23. Oct 2017
Fujitsu Stockholm

11. Dec 2017
Symfoni Helsinki

18. Dec 2017
Symfoni Mechelen

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