Scripting in ServiceNow Fundamentals - Virtual

Extend ServiceNow with Scripting


Attend Scripting in ServiceNow Training to learn how to use the ServiceNow JavaScript API, take advantage of the extensibility of ServiceNow, and add new functionality or modify the baseline behavior of an instance. This class begins with client-side scripting and transitions to server-side scripting. Attendees write, test and debug scripts using real-world, relevant lab exercises. The class features lecture and discussion as well as extensive hands-on practice and reinforcement of the lectures, delivered in a wide variety of lab activities.

During this interactive training course, attendees perform scripting functions in their own instance. This provides an opportunity to practice and become comfortable with both client-side and server-side scripting.

The course content and lab work help attendees learn to

  • Determine when it is appropriate to script
  • Configure a ServiceNow instance for scripting
  • Script client-side:
                 - Client Scripts
                 - UI Policies
  • Script server-side
                 - Business Rules (GlideSystem, GlideRecord) 
                 - Event Management
                 - Workflow Scripts
                 - Script Includes on-demand and extend an existing class
  • Develop scripting best practices

Who Should Attend

Experienced ServiceNow System Administrators, with a minimum of three to six months experience with the ServiceNow Service Automation Platform, who wish to extend the functionality of their instance.


  • ServiceNow System Administrations course
  • Certified System Administrator preferred
  • Ability to write, test and debug JavaScript
  • Successful completion of CodeAcademy’s JavaScript course is recommended
  • Review the JavaScript Primer
  • Familiarity with database tables and columns



Date: 25. Sep 2019
Location: BE - Mechelen
Length: 3 Days
Price: 2100 EUR
(Prices are excluding VAT)

Course schedule is 9AM until 5PM with lunch break. 
Attendees need to bring their own laptop.

Onsite training with a minimum of 5 attendees, pricing per individual student up to a maximum of 20 attendees.