System Administration Advanced


 

Summary

The System Administration Advanced course will prepare administrators through advanced concepts by:

  • Identifying ServiceNow applications and application components
  • Explaining the difference between application configurations and customizations
  • Describing best practices for reporting efficiencies within the ServiceNow platform
  • Identifying various factors affecting performance
  • Discussing different data paths into the ServiceNow platform

These objectives are achieved through a combination of demos, lecture, and group discussions. Lab exercises woven throughout the class guide you in administering ServiceNow more efficiently.

Who Should Attend

This course is designed for ServiceNow administrators and consultants who maintain ServiceNow systems – in production for approximately six to 12 months – and who have successfully passed the System Administration certification. 

Prerequisites 

  • System administrator certification and Scripting in ServiceNow or equivalent experience. 
  • The Foundations online learning course, which has six modules that introduce the ServiceNow interface and explore how to use various features and applications.

 

TRAINING DETAILS

Date: 12. Sep 2019
Location: NL - Maarssen
Length: 2 Days
Price: 1500 EUR
(Prices are excluding VAT)

Course schedule is 9AM until 5PM with lunch break. 
Attendees need to bring their own laptop.

Onsite training with a minimum of 5 attendees, pricing per individual student up to a maximum of 20 attendees.