Discovery Fundamentals - virtual


Learn How to Simplify Configuration Item (CI) Identification and Tracking

Summary

ServiceNow Discovery is a phase one piece of the ServiceNow ServiceWatch Suite laying the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP‑enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB. A combination of course content and lab work will help attendees learn to:

  • Understand the big picture of the ServiceNow Discovery solution
  • Install and configure multiple MID Servers
  • Work with Credentials
  • Configure Discovery to find

    ‑ Linux and Windows Servers 
    ‑ Network Devices
    ‑ Applications

  • Prevent Duplicate CIs with CI Identifiers
  • Create New CI Classes
  • Extend Discovery with custom

    ‑ Probes and Sensors 
    ‑ Discovery Patterns

  • Learn common troubleshooting techniques

Who Should Attend

This course is designed for ServiceNow administrators and consultants who need to implement and administer ServiceNow Discovery.

Prerequisites

  • Certified System Administrator preferred
  • Successful completion of Codecademy’s JavaScript course is recommended
  • Scripting in ServiceNow is highly recommended

 

TRAINING DETAILS

Date: 17. Apr 2019
Location: DK - Copenhagen
Length: 3 Days
Price: 1850 EUR
(Prices are excluding VAT)

Course schedule is 9AM until 5PM with lunch break. 
Attendees need to bring their own laptop. 

Onsite training with a minimum of 5 attendees, pricing per individual student up to a maximum of 20 attendees.